Subprocessors
These providers process personal data to help us deliver Retaiva. We update this page before a new provider begins processing customer data.
Current subprocessors
| Provider | Service | Data | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting, data storage, sign-in and transactional email | All Service data, including account details, business records, and patient, prescriber and prescription records entered through Plus Pharma | United States |
| Freemius, Inc. | Subscription checkout, payment processing, invoicing and sales tax as merchant of record | Business owner name and email, billing address, purchase and subscription details. Payment card details are entered with Freemius and are not received by Retaiva. | As described by Freemius |
| Google LLC (Google Workspace) | Business email for support and billing correspondence | Content of messages sent to Retaiva support and billing addresses | As described by Google |