Cookie Policy
Retaiva uses only cookies and browser storage that are necessary to sign you in, keep the Service secure and remember basic preferences. We do not use analytics, advertising or cross-site tracking cookies, so no consent choice is required for them.
Cookies set by Retaiva
| Name | Purpose | Duration |
|---|---|---|
| __Host-retaiva-session | Keeps you signed in. Encrypted. | Up to 1 hour, renewed while you use the Service |
| __Host-retaiva-refresh | Renews your sign-in without asking for your password again. | 24 hours |
| __Host-retaiva-security | Supports security checks after sign-in. | 15 minutes |
| __Host-retaiva-flow | Protects the secure sign-in redirect. | 10 minutes |
| __Host-retaiva-challenge | Holds a pending two-step verification. | 3 minutes |
All are first-party, secure, HTTP-only cookies that cannot be read by page scripts or sent to other sites.
Browser storage
| Key | Purpose |
|---|---|
| smartpharm-workspace | Remembers the business you last opened. |
| smartpharm-pos-layout | Remembers your POS screen layout. |
The Android POS application keeps its session and pending offline transactions in encrypted storage on the device.
Checkout
When a business owner opens subscription checkout, the checkout form is provided by our payment provider, Freemius, in an overlay. Freemius may set its own cookies to process the payment, as described in its policies.
Managing cookies
You can remove cookies in your browser settings. If you block the cookies above, you will not be able to sign in. Questions: support@retaivatt.com.