Acceptable Use Policy
This policy forms part of the Terms of Service. It applies to every business and user of Retaiva, in every country. The business is responsible for its users’ compliance.
You Must Not
- use the Service for unlawful, fraudulent or deceptive activity;
- carry on a business, including a pharmacy, without a licence, registration or permit the law requires;
- record or sell goods, including medicines, that the business is not authorized to supply, or goods whose sale is prohibited where the business operates;
- use the Service to conceal, suppress or alter sales or records in order to evade tax, or where the law requires a certified or registered point of sale, fiscal device or e-invoicing system that the Service is not;
- use the Service for controlled or dangerous drugs other than under the Controlled Drug Terms of Use, or as the sole basis for a clinical, prescribing or dispensing decision;
- enter personal information without a lawful basis, or use the Service to track individuals without their knowledge where notice is required;
- send unsolicited or unlawful messages, including receipts or invitations to people who have not asked for them where consent is required;
- share accounts or PINs, or allow a person to act under another person’s identity, including recording another pharmacist’s approval;
- record false professional registrations, or allow unregistered persons to perform actions reserved for pharmacists;
- access or use the Service from a sanctioned or embargoed country or territory, or on behalf of a sanctioned person, or in breach of export control law;
- upload content that infringes another person’s rights, or that is defamatory, obscene or otherwise unlawful;
- attempt to access another business’s records, bypass permissions or plan limits, or probe, scan or test the Service’s security without our written permission;
- upload malware, or files containing executable or active content, to the Service;
- overload the Service, or access it with automated tools except through features we provide; or
- copy, resell, sublicense or reverse engineer the Service, or use it to build a competing product, except as permitted by law.
Reporting
Report misuse or a security concern to support@retaivatt.com. We may suspend or terminate access that breaches this policy, as described in the Terms of Service. Retaiva does not monitor businesses for compliance with this policy or with the law, and does not verify their licences.